Zemen BankVacancy AnnouncementPosition: Vice President - Customer ServicesJob Summary• The purposes of this job is to formulate and propose strategies and policies; to plan, direct, and coordinate the functions of Corporate and Institutional Banking Department, Personal and Business Banking Department, and Promotion and Public Relations Department and ensures their effective operations and achievement of strategy of the bank; to oversee the Corporate and Institutional Banking and Personal and Business Banking services and to ensure that they are performed in line with the NBE’s regulations and the banks own policies and procedures; and to promote the banks’ products and builds its images.How to Apply• Interested and qualified applicants are invited to apply in person by attaching their non-returnable application and CV with all credentials to the Bank’s Human Resource Department or can send their Application letter, CV and scanned documentations via email to newjobs@zemenbank.com within ten working days for the remaining from the date of this announcement.• Only shortlisted candidates will be contacted.Human Resource DepartmentZemen Bank S.CAddress: Kazanchis Abebech Bldg. (Near Radisson Blu Hotel)Tel: +251-11-5- 57 58 70 / +251-11-5- 57 51 66 / +251-11-5- 57 44 62P.O.Box 1212Addis AbabaEthiopia

Master's

Educational Qualification Required:
• MA/MBA/MSc in Marketing Management, Accounting and Finance, Management, Economics or in related Business fields.

Minimum Work Experience:
• 14 years of relevant Banking experience out of which 6 years as a Director.

Additional Skills:
• Skills in Customers Relationship Management, International Banking practices, Trade Finance, Performance Management, Strategic Management, Credit Management, Multichannel Banking and others;
• Strategic thinking, Strategic planning and Leadership skills;
• Knowledge and skill in organizing and leading business firms;
• Industry specific skills (products and services);
• People Management skills;
• Emotional Intelligence;
• Data analysis and presentation skill etc.

10-15 years