Multiple Sales Executives
Ethiopian Steel PLCVacancy AnnouncementPosition: Multiple Sales ExecutivesJob Description• To contact and visit customers on regular bases to identify customer need, promote products, and take measurements as needed• Meet the sales targets as provided by the company.• Maintain existing business and targets new business to generate increased sales volume at established profit margins.• Enhance customer relationship to increase sales opportunities at the highest level possible.• Respond to technical questions forwarded from customer service or inside sales, outside sales, contractors, engineers, owners, etc. regarding the company’s products.• Makes periodic job-site visits for product installation inspections and/or training sessions.• To inform the customers about the status of their orders, in accordance with existing company procedure• Gather customer feedback and inform the supervisor within the shortest time possible, in a written form• Attend customer complaints on the site and coordinate with the sales coordinator and customer relationship officer on the resolution of the complaints.• Provide advice and assistance to customers in the most appropriate ethical manner to meet their needs, demonstrating due attention to customer care in a professional approach at all times.• Inform clients of unforeseen delays or problems• Direct requests and unresolved issues to the designated authority of the company:• Explain the benefits and features of the company products to prospective and existing customers• Keep records of inquiries, comments and complaints and actions taken and provide feedback on the same• To carry out any other reasonable and associated duties and responsibilities assigned by the management
Read More Multiple Area Sales Officer
Ethiopian Steel PLCVacancy AnnouncementPosition: Multiple Area Sales OfficerJob Responsibilities• To identify potential customers, contact and visit them to identify customer need, promote and sale company products• To gather customer feedback and provide advice and assistance to customers in the most appropriate ethical manner to meet their needs,• Responsible to sale company value added products including color & thicker gages.• Identification and execution of appropriate strategy and action plans for new business development including new products• To work closely with other sales teams in the region and share necessary information• To maintain an awareness of all available products and service developments and participate in all aspects of training, proactively seeking opportunities for learning and self- development with the view of improving effectiveness and efficiency of sales • Adhere to existing company working practices, methods, procedures, undertake relevant training and development activities and to positively respond to new and alternative systems• To cooperate with others in complying with relevant legislations, policies and procedures• To maintain confidentiality and observe data protection and ensure no information about the company is leaked out without authority of the company• To take part in stock taking, arranging display preparation for customers in promotions including for exhibition events• To ensure that all customer complaints are addressed in time through follow up with the relevant department/person• Provide pricing and delivery information to customers• Organize and attentively follow up the workflow to meet customer timeframes/expectations• Direct requests and unresolved issues to the designated authority of the company:• Explain the benefits and features of the company products to prospective and existing customers• Keep records of inquiries, comments and complaints and actions taken and provide feedback on the same• To report on sales performance• To carry out other duties and responsibilities when requested by the management
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