Senior Customer Service Specialist

Enat Bank
Description
Enat BankVacancy AnnouncementPosition: Senior Customer Service Specialist Job Description• Assists and takes over duties of Cash Administrator and Branch Account Administrator in case of absence and delegation• Assists Customer Service Specialists in handling and counting bulk cash deposits/withdrawals• Initiates cash transfer from/to Cash• Receives and delivers physical cash from and to Cash Administrator• Collects/pays cash and debit/credit the respective accounts• Checks and balance physical cash with the Cash Administrator• Authorizes transactions and signs documents when only referred by the CSS and.• Interviews & Captures Customer Record and assists customer to fill account opening application form and receives all documents• Checks KYC and AML• Scrutinizes and authenticates presented documents• Performs other duties as required by the supervisor.• Place of Work: Axum• Salary: As per the Bank’s scale • Only short listed candidates will be communicated• The Bank has the right to cancel the post advertisedHow to Apply• Interested applicants fulfilling the above requirements are invited to submit their applications and CVs with photocopies of non-returnable supporting credentials up to November 30, 2019 only through 18401 postal address of the Bank.Enat Bank S.CP.O. Box 18401Women applicants are highly encouraged
Educational Requirements
Diploma
Desired Skills
Job Requirement
• BA in Accounting & Finance, Banking & Finance, Management, Business Management, Economics, Marketing Management, and any other related fields with 2.5 years of experience or Diploma (Level IV) in the same fields with 4 years of experience in banking operation, of which at least 1 year on CSS position.
Experience Requirements
3-5 years
How to apply
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