Front Office (Guest Services) Team Leader

Unison Hotel & Spa
Description
Unison Hotel & SpaVacancy AnnouncementPosition: Front Office (Guest Services) Team Leader/Supervisor- Salary: Attractive with various benefit packages - COC is mandatory for Level graduatesHow to Apply• Interested and qualified applicants are cordially requested to send their application to Human Resource Department of the hotel within 15 days of this announcement using the address below• Address: Mulualem Road, Bahir Dar, EthiopiaP.O.Box 1800• Email: info@unisonhotelandspa.com• Tel: +251 58 320 7700 / +251 58 320 7800
Educational Requirements
Diploma
Desired Skills
• Minimum Qualification: BA (Level IV/V) in Hotel/ Tourism management and related
• Minimum Work Experience: 4 years proven experience in the hospitality Industry, 2 years as Front office team leader/supervisor/ head reception, 1 year as reception/telephone operator/ reservation agent

Essential Skills
• High quality in excellent guest service provision supervision
• service recovery and handling skill
• Self-driven and efficiency
• Excellent hotel software and Communication skills
• Very good English & other Foreign language skill
Experience Requirements
3-5 years
How to apply
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