Enat BankVacancy Announcement Position: Helpdesk Officer Job Description• Respond to issues log from employees seeking help• Diagnose and resolve technical hardware and software issues• Research questions using available information resources advisor users on appropriate action• Follow standard help desk software• Administer help desk software• Identify and escalate situations requiring urgent attention• Track and route problems and requests and documents solutions• Stay current with system information, changes and updates• Place of Work: Addis Ababa• Salary: As per the Bank’s scale • Only short listed candidates will be communicated• The Bank has the right to cancel the post advertised• Please specify the specific place of work you are applying for on your application letterHow to Apply• Interested applicants fulfilling the above requirements are invited to submit their applications and CVs with photocopies of non-returnable supporting credentials up to November 23, 2019 only through 18401 postal address of the Bank.Enat Bank S.CP.O. Box 18401Women applicants are highly encouraged

Bachelor's

Job Requirement
• MSc/BSc Degree in Computer science, Software engineering, MIS and any other related fields with 3.5/5.5 years of experience in relevant fields, of which at least 2 recent years as a relevant officer position in the banking industry.

5-10 years