ICT Officer
Catholic Relief Services (CRS)Description
Catholic Relief Services (CRS)Vacancy AnnouncementPosition title: ICT Officer- Duty Station: Ethiopia/Addis Ababa- Employment Term: Indefinite- Reports to: Senior ICT Officer- Required no: One- Application Deadline: February 10, 2019Job Summary: You will Coordinate and deliver various ICT and ICT4D (ICT) related services in accordance with established agency ICT policies, procedures, and service standards to support high quality programs serving the poor and vulnerable. You will provide responsive, professional service and technical support to CRS staff and partners to ensure efficient operation and use of CRS information sharing, communication, and collaboration technologies
Educational Requirements
Bachelor's
Desired Skills
Typical Background, Experience & Requirements:
• BA/BSc in Computer Science, ICT or other related field of study
• 3 years of relevant experience work experience in a position with similar responsibilities,
• Desired certifications include Microsoft Certified Solutions Associate or equivalent, Cisco Certified Network Associate or equivalent, Microsoft SharePoint Foundations or equivalent and ITIL Foundation Certified.
• Experience in introduction, design, implementation, and adoption of relevant technology and data management tools
• Demonstrated capacity in management of network/server software and hardware devices and platforms.
• Grasp of complex network, security, mobile, desktop, server, telephony, backup, application and database technologies.
• Experience with ITSM and systems management tools preferred.
Personal Skills
• Good relationship management skills. Ability to relate to people at all levels internally and externally with a strong client-service focus.
• Strong communication skills with the ability to communicate technical ideas and concerns in a non-technical manner.
• Strategic analytical, systems thinking, and problem-solving skills, with capacity to see the big picture, make sound decisions, and offer non-standard solutions.
• Able to maintain confidential information.
• Proactive, resourceful, solutions-oriented and results-oriented.
• Basic understanding of business analysis concepts and best practice.
• Demonstrated experience building ICT capacity with professional staff.
Required/Desired Foreign Language: Amharic & English
Agency-wide Competencies (for all CRS Staff)
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
• Trusting Relationships
• Professional Growth
• Partnership
• Accountability
• BA/BSc in Computer Science, ICT or other related field of study
• 3 years of relevant experience work experience in a position with similar responsibilities,
• Desired certifications include Microsoft Certified Solutions Associate or equivalent, Cisco Certified Network Associate or equivalent, Microsoft SharePoint Foundations or equivalent and ITIL Foundation Certified.
• Experience in introduction, design, implementation, and adoption of relevant technology and data management tools
• Demonstrated capacity in management of network/server software and hardware devices and platforms.
• Grasp of complex network, security, mobile, desktop, server, telephony, backup, application and database technologies.
• Experience with ITSM and systems management tools preferred.
Personal Skills
• Good relationship management skills. Ability to relate to people at all levels internally and externally with a strong client-service focus.
• Strong communication skills with the ability to communicate technical ideas and concerns in a non-technical manner.
• Strategic analytical, systems thinking, and problem-solving skills, with capacity to see the big picture, make sound decisions, and offer non-standard solutions.
• Able to maintain confidential information.
• Proactive, resourceful, solutions-oriented and results-oriented.
• Basic understanding of business analysis concepts and best practice.
• Demonstrated experience building ICT capacity with professional staff.
Required/Desired Foreign Language: Amharic & English
Agency-wide Competencies (for all CRS Staff)
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
• Trusting Relationships
• Professional Growth
• Partnership
• Accountability
Experience Requirements
3-5 years
How to apply
• You should send ONLY your application letter and up-to-date CV via email address: ET_Job_Applications@globaI.crs.org on/before the application deadline February 10, 2019.Please write the Position Title you are applying for in the subject line of your email, and in your application letter.You will be contacted only if selected for written exam/interview. Phone solicitations will not be accepted. These job opportunities are open to Ethiopian nationals only.Qualified women are highly encouraged to apply
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