Knowledge Management Manager
Population Services International (PSI)Vacancy AnnouncementPosition: Knowledge Management ManagerJob Description• We are looking for a competent and result driven individual who is oriented to details. S/he will develop a KM strategy to guide the implementation of knowledge management within PSI Ethiopia. S/he is required to identify the intellectual assets of the organization (documented or undocumented), foster a learning environment, and promote the culture of knowledge sharing and use through championing knowledge management initiatives. S/he needs to demonstrate the contribution of KM initiative to meeting organizational goals.Key Result Areas:• Planning• Knowledge generation activities• Knowledge storing and sharing• Knowledge application• Capacity building• Monitoring the Knowledge BaseMain Duties and Responsibilities:Planning• Set knowledge management strategic and operational priorities of the organization (identify the learning agenda and plan for its execution)• Work closely with program leads to ensure programs include learning outcomes in the design, implementation, monitoring and evaluation.• Plan and promote collaborative tools and techniques to facilitate sharing of ideas and work among• internal teams and external partners• Prepare costed work plan for the implementation of knowledge management activitiesKnowledge generation activities• Put a process in place for managing intellectual assets of the organization• Prepare high quality learning documents on identified themes by supporting the capturing of model practices and outcomes from learning initiatives, with the project managers in the region.• Document organizational knowledge (Produce program/technical/policy/advocacy briefs)• As necessary, develop processes to capture, store, validate and retrieve knowledge of the organization• Identify knowledge assets within the organization from people, processes and documents• Conduct data mining to generate knowledge from routine program data• Work closely with the research advisors, M & E and program staff to generate new knowledge• Prompt and facilitate, the capture of learning after all significant events and processes (after action reviews, brainstorming sessions etc)Knowledge storing and sharing• Establish a knowledge database of model practices, manuals, guidelines, policies and strategies of the organization• Strengthen use of intranet (SharePoint and OneDrive) to store and share knowledge within the organization• In collaboration with the communication department, facilitate knowledge transfer sessions (organize booths, marketplaces, knowledge fairs, conferences, etc.)• Disseminate information about the organization’s knowledge sharing to internal and external audiences, maintain communications on knowledge sharing across the organization, participate in orientation and training sessions, and preparation of brochures/presentationsKnowledge application• Promote knowledge capture and reuse through operational and business processes• Capture and distill experience and insight for reuse to improve performanceCapacity building• Provide internal training and consulting on KM concepts and methodologies• Coach the organization in the use of KM processes and tools• Continuously build own capacity to provide better input for KM in the organizationMonitoring the Knowledge Base• Monitor the effectiveness, maintenance and use of IT tools and systems as they apply to KM, and implement improvements• Help monitor and evaluate knowledge sharing program, including external bench marking and evaluation programs/opportunities- Department/Program: Knowledge Management- Level: D2- Reports to: Evidence and Learning Director- Based in: Addis Ababa- Duration of contract: Indefinite based on performance and availability of funds- Remuneration: As per organization pay scale plus other PSI/Ethiopia staff benefits.
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