Latest Jobs in Information Technology Jobs from Addis Ababa

Aser Construction PLCVacancy AnnouncementJob Title: Data Processor- Quantity: 2- Employment Type: For indefinite period- Place of Work: Head Office /Project/- Closing Date: 10 working days from the first date of announcement - Salary: Attractive & Negotiable - Road Construction industry experience is advantageous

International Livestock Research Institute (ILRI)Vacancy AnnouncementPosition: ICT Officer I - Customer Services Job Purpose: The job holder is responsible for responding to customer requests by diagnosing and resolving problems, as well as supporting the ongoing technology needs of staff by providing Level 2 and 3 help desk support. The job holder is expected to work with a broad range of infrastructure products and complex client technology services and support areas of IT. Moreover, she/he works on multiple projects concurrently as a team member or as a technical lead.Key Responsibilities:SERVICE DESK:• Serves as a first point of contact and day-to-day technical support to end users.• Responds to Level 2 support and works with vendors on Level 3 support.• Generates activity and status reports.• Provides the user access service.• Researches trouble issues which affect multiple clients.• Reviews checklists and scripts.• Works with vendor technical support personnel on solutions for clients.CLIENT TECHNOLOGY SUPPORT:• Participates in deployment of new or upgrade information technology and infrastructure projects, including assisting co-workers and vendor partners.• Installs and performs minor repairs to hardware, software, and peripheral equipment, following design or installation specifications.• Updates configuration management tools.• Develops and documents procedures for performing configuration changes, updates and upgrades.• Provides on-going support of client technology.TECHNICAL SUPPORT:• Ensures that all technical resources are available for meetings that include video conferencing.• Engages the hardware vendors on issues to remedy issues or escalates for support.• Monitors and communicates system status.• Diagnoses and resolves client workstation and mobile device hardware and software issues.• Creates temporary solutions until permanent solutions can be implemented.• Assists systems, programming and vendor professionals as needed to resolve problems.• Coordinates the resolution of escalated application, hardware and software problemsSERVICE LEVEL MANAGEMENT:• Collaborates in the development of service-level objectives and takes steps to meet or exceed targets.• Monitors service-level objectives to ensure that requirements are met or exceeded.• Makes recommendations to approve performance and client satisfaction metrics.• Follows up in a timely manner to ensure customer satisfaction.SERVICE IMPROVEMENTS:• Tracks performance metrics.• Reviews tracking log to identify recurring problems, or problems affecting a large number of clients.• Develops procedures and controls for service improvements.• Recommends solutions to common problems and updates frequently asked questions documentation.SECURITY:• Adheres to the integrity of controls, regulations and guidelines.• Reviews operation processes to ensure consistent approval and compliance.• Makes recommendations and changes as appropriateDOCUMENTATION:• Creates, modifies and reviews documentation of issues resolutions.• Develops and delivers documentation to ensure appropriate end-user support.• Creates and submits documentedINVENTORY MANAGEMENT:• Maintains IT inventory management for all IT equipment and/or software in accordance with company policy and procedures.COMMUNICATIONS/CONSULTING:• Alerts team members about recurring problems.• Communicates technical information to both technical and non-technical personnel.BUSINESS CONTINUITY:• May provide input to the design of backup and recovery procedures.RESEARCH/EVALUATIONS:• Designs standard image and designs alternate images, as needed.• Evaluates and recommends new standard products for corporate standards list.• Participates in working groups related to standards.TESTING:• Participates in integration and user acceptance testing.PROJECT PLANNING:• Provides input during project planning and requirements phase.COACHING/MENTORING:• Mentors less experienced staff in multiple areas of expertise.- Duty Station: Addis Ababa, EthiopiaJob Grade: HG13- Monthly Base Salary: Birr 19, 250 (Negotiable depending on experience, skill and salary history of the candidate).- Terms of appointment: This is a Nationally Recruited Staff (NRS) position, initial appointment is for three year with the possibility of renewal, contingent upon individual performance and the availability of funding. The ILRI remuneration package for nationally recruited staff in Ethiopia includes very competitive salary and benefits such as life and medical insurance, offshore pension plan, etc. The ILRI campus is set in a secure, attractive campus in Addis Ababa. Dining and sports facilities are located on site.

BITS Education & Consulting PLCVacancy AnnouncementPosition: Librarian- Required: Strong IT Skills and Fluent English - Closing Date: June 28, 2019

BITS Education & Consulting PLCVacancy AnnouncementPosition: Assistant Registrar- Required: Strong IT Skills and Fluent English - Closing Date: June 28, 2019

BITS Education & Consulting PLCVacancy AnnouncementPosition: Technical Assistant- Required: Strong IT Skills and Fluent English - Closing Date: June 28, 2019

Wegagen Bank S.CExternal Vacancy Announcement Position: Principal Technical Support OfficerJob Purpose • To support and enable the bank to effectively deliver E-Banking services to its customers.- Req No: 1- Place of Work: Addis AbabaHow to Apply• Applicants fulfilling the stated criteria could send their applications with CV and copy of testimonials by mail or put in the application Box placed at the entrance of Bank’s Head Quarter Building, located around A.A Stadium until June 22, 2019, P.O.Box 1018, Addis Ababa, Tel: 0118-72-02-06 / 011-878-76-17

Wegagen Bank S.CExternal Vacancy Announcement Position: Sr. Software EngineerJob Purpose • To correctly analyses user requirements, design, develop/customize and implement new applications. The role maintains and modifies existing applications and is involved in Information Technology projects with the aim of enhancing the bank’s efficiency and effectiveness in operations.- Req No: 1- Place of Work: Addis AbabaHow to Apply• Applicants fulfilling the stated criteria could send their applications with CV and copy of testimonials by mail or put in the application Box placed at the entrance of Bank’s Head Quarter Building, located around A.A Stadium until June 22, 2019, P.O.Box 1018, Addis Ababa, Tel: 0118-72-02-06 / 011-878-76-17

African Child Policy Forum (ACPF)Vacancy Announcement Position: Senior ICT Officer Job Description• Responsible for Systems Administration as well as regular operational support to verify and ensure that the entire ICT infrastructure of the organisation is well maintained, documented and operating smoothly. The Senior ICT Officer will also regularly advise management of any need to upgrade or replace computer or software equipment at ACPF.• The Senior ICT Officer will be responsible for monitoring the organisation’s internet connectivity, documenting the ICT infrastructure, policies and procedures as well as managing the computer server and technical programming aspects of all ACPF websites.How to Apply• Applicants are encouraged to send their resume as soon as possible and in any case on or before 28 June 2019 to jobs@africanchildforum.org. If you have not been contacted two weeks after the deadline, please consider your application unsuccessful.ACPF is an equal opportunities employer. This position is open to Ethiopian nationals. Women are especially encouraged to apply.

Fountain of Knowledge SchoolVacancy AnnouncementPosition: IT TeacherThe school offers very attractive salary for very competent applicants

Fountain of Knowledge SchoolVacancy AnnouncementPosition: LibrarianThe school offers very attractive salary for very competent applicants