Junior Customer Service Clerk
United Bank S.C United Bank S.CExternal Vacancy AnnouncementJob Title: Junior Customer Service Clerk- Place of Work: Addis Ababa - Salary: As per the Bank’s Scale
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Buusaa Gonofaa Microfinance S.C Buusaa Gonofaa Microfinance S.CVacancy AnnouncementPosition: Loan CoordinatorSalary: NegotiableJOB SUMMARY• The purpose of the Loan coordinator is to liaison between branch manager and the Operation department, and BG’s Local partner, provide technical assistance and operational support to the branches providing irrigation loan products. The Loan Coordinator will lead the design, planning and implementation of the institution credit service and provide guidance to the work of branch managers and loan officers at branches in his/her region. The Loan Coordinator will ensure that the institution strategic plan and program is implemented as planned and bring about the desired impact through monitoring, evaluation, research and documenting lessons learnt Responsibilities and Tasks• Reviews the current lending practices of the branches under his/her supervision and policies/procedures of irrigation loans and individual lending technique, and propose alternatives or improvements required and ensures an active information flow regarding vegetable farming market (inputs and output);• Assist operation manager by ensuring the implementation the institution’s policies, procedures, and processes, revising/designing working documents and tools and updating product operation guideline (products operation manual);• Organizing/facilitation feedback session on services and products offered at his/her region, recommend revision of the loan features and policies;• Ensure standardization and optimization of the credit processes, application of the appropriate loan appraisal, transparence of the loan decision and documentations.• Ensures the collection of accurate information on field activities from the branches, target customers, actors in the locality and other operational partners of the BG MFI.• Regularly maintains irrigation loan and vegetable business information and make accessible to the staff and other stakeholders;• Support Branch managers and/or loan officers in the designs and development of activities plans and monitoring of individual staffs/branches activities performance in association with staff/branch operation targets.• Support branches in efficient and effective use of loan appraisal tool (A-CAT),• Reviews branch periodic performance reports, compile and share with operation manager and relevant functional areas in the institution timely;• Develops capacity of branch staffs under his/her supervision and local partner field staff on irrigation and individual lending and operation of Savings;• Identify training needs of the staffs at his/her span of control and delivers or arranges for the delivery of training programs.• And perform any other work given by the supervisor.- Job category: Operation - Report to: Operation Manager How to Apply• Interested applicant should submit your CV via feyo.mohamed@bgmfi.com / merertua@bgmfi.com• Application Deadline: DeadlineSep. 20, 2018
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