Senior Customer Service Officer-Cash

Zemen Bank
Zemen BankVacancy AnnouncementPosition: Senior Customer Service Officer-CashJob Summary:• The purpose of this job is to serve customers and ensuring customer satisfaction with full effort and maximum care; to manage the overall cash activities of the branch/unit as per the cash policy and procedure of the Bank; supervise the provision of efficient, consistent and customer-focused services by customer service officers as per the Bank’s standard.Location: (For Banking Centers in Dire Dawa)
Read More

Senior Customer Service Officer-Cash

Zemen Bank
Zemen BankVacancy AnnouncementPosition: Senior Customer Service Officer-CashJob Summary:• The purpose of this job is to serve customers and ensuring customer satisfaction with full effort and maximum care; to manage the overall cash activities of the branch/unit as per the cash policy and procedure of the Bank; supervise the provision of efficient, consistent and customer-focused services by customer service officers as per the Bank’s standard.Location: (For Banking Centers in Dessie)
Read More

Senior Customer Service Officer-Cash

Zemen Bank
Zemen BankVacancy AnnouncementPosition: Senior Customer Service Officer-CashJob Summary:• The purpose of this job is to serve customers and ensuring customer satisfaction with full effort and maximum care; to manage the overall cash activities of the branch/unit as per the cash policy and procedure of the Bank; supervise the provision of efficient, consistent and customer-focused services by customer service officers as per the Bank’s standard.Location: (For Banking Centers in Adigrat)
Read More

Senior Customer Service Officer - Operation

Zemen Bank
Zemen BankVacancy AnnouncementPosition: Senior Customer Service Officer - OperationJob Summary:• The purpose of this job is to serve customers and ensuring customer satisfaction with full effort and maximum care; call and visit customers, promote the bank and its products, propose to establish relationship with the bank and follow up on the customer’s action and the bank’s services being provided and ensure all banking needs of customers are met on time.Location: (For Banking Centers in Addis Ababa)
Read More

Senior Customer Service Officer - Operation

Zemen Bank
Zemen BankVacancy AnnouncementPosition: Senior Customer Service Officer - OperationJob Summary:• The purpose of this job is to serve customers and ensuring customer satisfaction with full effort and maximum care; call and visit customers, promote the bank and its products, propose to establish relationship with the bank and follow up on the customer’s action and the bank’s services being provided and ensure all banking needs of customers are met on time.Location: (For Banking Centers in Dire Dawa)
Read More

Senior Customer Service Officer - Operation

Zemen Bank
Zemen BankVacancy AnnouncementPosition: Senior Customer Service Officer - OperationJob Summary:• The purpose of this job is to serve customers and ensuring customer satisfaction with full effort and maximum care; call and visit customers, promote the bank and its products, propose to establish relationship with the bank and follow up on the customer’s action and the bank’s services being provided and ensure all banking needs of customers are met on time.Location: (For Banking Centers in Mekelle)
Read More

Senior Internal Auditor

Zemen Bank
Zemen BankVacancy AnnouncementPosition: Senior Internal AuditorJob Summary:• The purpose of this job is to assist in the development plan and report of the internal audit division, and lead an audit team and edit report of the auditors; follow up the timely rectification of audit findings and recommendations by the audited supervision is exercised over subordinates.
Read More

Communication Specialist

Child Fund Ethiopia
Child Fund EthiopiaVacancy AnnouncementPosition: Communication SpecialistMajor Responsibilities• Implement a comprehensive in-country communication strategy that profiles the impact of ChildFund’s work, using written and visual storytelling.• Develop, implement and maintain an in-country online communication presence using the web and social networks.• Lead new approaches to creating and distributing multi-media content related to ChildFund in country.Content Creation and Management• Create and deliver content – stories, photos, video, quotes, and other information – that help the organization build and nurture relationships with donors and the general public, globally. Proactively share stories and visual assets with the International Office and Alliance partners. Provide high-quality English translations of all story material.• Storyteller – visual and written. In accordance with the global content calendar, collect stories, photos and video about children and their experiences of the sponsorship relationship and ChildFund’s programs, to show impact and build donor trust as well as engagement.• Write, edit, and oversee the production of publications such as newsletters, annual report, brochures, policy planning reports, etc.• Coach local partner staff on capturing and sharing stories, photos and videos about children and their experiences of the sponsorship relationship and ChildFund’s programs.• Ensure that all content deliverables comply with branding guidelines, child safeguarding standards and other controls of the organization.• Support Program, Business Development and Advocacy teams in creation of collaterals and other published material. Ensure global awareness and access to final materials.• Keep the International Office content contact apprised of Country Office initiatives, successes, events, holidays and other items of potential relevance to global communications, both internal and external.• Manage rapid collection of child-focused quotes, stories, photo and video in the immediate aftermath of emergencies.• Knowledge Management & Learning Support: Develop and/or ensure your teams develop learning and knowledge products that meet standards and enable organization-wide learning and sharing by documenting approaches, project and program designs and lessons, case studies and other knowledge products.Brand, Visibility/Representation• Act as brand ambassador, responsible for in-country communications, including collateral print materials, country digital channels and for managing in-country media relations, all toward building the brand.• Create and deliver content for public messages and branding of ChildFund in country.• Raise awareness through media of the value and impact of major ChildFund projects in the country.• Alert Country Office Director to potential reputation risks in country.• Manage activities, communications, special events, workshops, meetings and conferences.Alliance Relationship Management• Proactively and frequently prepare timely updates for ChildFund International website and/or members of ChildFund Alliance.• In consultation and collaboration with Program & Sponsorship Director/Manager and Fundraising and Engagement, determine creative and innovative ways to address reporting requirements for ChildFund International programs for Alliance partners using the SMART system (specific, measurable, attainable, realistic, and timely) and effective storytelling.Resource Mobilization• Generate compelling marketing collateral to support ChildFund fundraising initiatives in country.Internal communications• Serve as a member of the global internal communications team/network. Act as a champion for internal communications. Support development and execution of a global internal communications strategy and plan in partnership with senior leaders, based on assessment of audiences and needs. Curate, develop and edit content for a variety of internal communications mediums to promote “One ChildFund”, and deliver content across multiple channels and mediums, in multiple languages. Help select and roll out existing or new internal communications tools (in partnership with Knowledge Management & Learning and IT), and train senior leaders and staff in effective communications techniques and usage of tools. (if & when relevant) Support internal response to crisis situations which affect perception and reputationChild Safeguarding• Remain alert and responsive to any child safeguarding risks, acquire relevant knowledge and skills which will enable you to promote strong safeguarding practices, understand the child safeguarding policy and procedures, and conduct yourself in a manner consistent with the Child Safeguarding Policy.Core Values• Ability to work independently and take initiative, with limited direct supervision.• Demonstrates integrity and fairness by modeling ChildFund values and ethical standards;• Demonstrates professional competence and is conscientious and efficient in meeting commitments, observing deadlines and achieving results;• Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability.- Place of work: Addis Ababa, with frequent field travel to ChildFund’s operational areas
Read More

Project Assistant-Communications

Catholic Relief Services
Catholic Relief ServicesVacancy AnnouncementPosition: Project Assistant-CommunicationsPurpose of the Position: • Facilitate communication with all members of the project team, relevant staff in other departments/teams and external stakeholders as relevant. Send/receive and distribute all incoming and outgoing mail/ faxes/ letters/ documents.• Provide specialized project administrative transactions and processes (e.g. translate, type, proofread, and/or format documents; record and transcribe meeting minutes; draft simple correspondence messages).• Prepare transactional documents in support of project operations processes and support and facilitate coordination of transaction processing in support of planning and execution of communications content gathering trips (e.g. payment requests, travel authorizations, travel advances, visas, etc.).Specific Job Responsibilities• Facilitate communication with all members of the project team, relevant staff in other departments/teams and external stakeholders as relevant. Send/receive and distribute all incoming and outgoing mail/ faxes/ letters/ documents.• Provide specialized project administrative transactions and processes (e.g. translate, type, proofread, and/or format documents; record and transcribe meeting minutes; draft simple correspondence messages).• Prepare transactional documents in support of project operations processes and support and facilitate coordination of transaction processing in support of planning and execution of communications content gathering trips (e.g. payment requests, travel authorizations, travel advances, visas, etc.).• Compile data, perform data entry and maintain a media database ensuring all entries are current, data verification in relation to project administration processes (e.g. various press contact lists, coordination and distribution of press releases, media advisories, and other CRS/ET materials to national and local media in Ethiopia).• Support travel and logistics arrangements for staff and visitors. Schedule and coordinate appointments. Provide logistical and communication support to event planning activities and training requiring food/beverages, audio/visual equipment, etc.• Support implementation of property management processes, such as property receipt and distribution, property labeling, physical counts, etc. Work with the CRS purchasing department to order equipment, CRS branded clothing/items, printed publications and other purchases as needed.Duty Station: CRS/ Addis Ababa
Read More

Technical Manager

DKT Ethiopia
DKT EthiopiaVacancy AnnouncementPosition: Technical ManagerDuties & Responsibilities: • Ensure storage of products as per manufacturer’s recommendation and compliant to regulatory authority standard.• Ensure that products are issued from the right batch number and expiry date following FEFO• Provide technical support on how to maintain supplies, products and storage areas/warehouse. Receive and count stock items, and record data manually and using computer.• Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors.• Conduct annual inventory at the central warehouse and reconcile balance.• Store items in an orderly and accessible manner by batch at the central warehouse.• Mark stock items using identification tags, stamps or other labeling equipment.• Maintain supplies, products and storage areas/warehouse safe and clean in order to ensure compliance with safety regulations.• Keep records on the issue and/or damage of stock and submit report periodically.• Regularly follow up product shelf life and inspect stock items regularly for wear or defects, reporting any damage to supervisors.• Provide assistance or direction to other warehouse workers.- Duty Station: North Western Area Office /Bahir Dar/- Application Deadline: September 7, 2020
Read More