Commercial Sales Representative
National Oil Ethiopia National Oil EthiopiaVacancy AnnouncementPosition: Commercial Sales RepresentativeNumber of staff required: 1The Commercial Soles Representative plays a sales role with responsibility for key accounts. Key challenges are maintaining a healthy credit profile, retention of the existing business, a smooth implementation of company wide initiatives and the development of new profitable business opportunities which involves implementing unique customer value propositions.Accountabilities for the position Include the following:• Maintain existing and develop new customer relationships and leverage these relationships to grow the volume and margin of their portfolio• Define and regularly review frequency and content of customer interactions and service commitments as defined in the account sales & marketing plan for existing customers and prospects• Independently identify and qualify prospects and move qualified prospects through the soles process• Understand the activity, business and needs of customers; provide sound information and advice on products and services, and to negotiate win- win solutions with customers.• Increase the value for existing customers through cross-range ai i up selling.• Periodically review existing customer business plans with the goal of identifying mutually beneficial growth opportunities• Plan customer calls and visits to provide the appropriate level of service to existing and new customers• Plan, monitor and exceed individual targets through sales from existing accounts and new business development• Manage credit and ensure full customer compliance with contractual terms.• Conduct new customer negotiations. prepare quotations and proposals and agree on all operational requirements (including: price, contract, payment terms and services)• Ensure that all cust6mer interactions are properly documented and updated in the customer file• Respond to customer feedback, build relationships at all levels, trouble shoot and follow up especially on complaints.• Leverage marketing initiatives with new and existing customers• Work with other NOC teams and third parties, where necessary, to provide efficient and cost effective service to the customer to ensure follow- through on customer commitments• Be responsible and proactive in HSE issue that affects the individual, the office/field environment and their customers.• Be accountable for own development plan to continuously improve competencies• In addition to the tasks outlined in this job description, you may be assigned other responsibilities as needed.
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