Call Center Operator ኣብ Addis Ababa ብATN Technology PLC - Milkta Chereta Leading Tigray Tender Announcement Portal

ATN Technology PLC
መፀውዒ መደብ	Call Center Operator
ዝወፀሉ መዓልቲ	2018-08-30 00:00:00
ዝዕፀወሉ መዓልቲ	2018-09-05
ቦታ	95
መደብ ምፍለይ ቁፅሪ
መሃያ
ብዓይነት ስራሕ	Full Time
ብስራሕ መደብ
ብኣገልግሎት ዘመን	Mid Career
ፆታ	Both
ብዝሒ	1
መብርሂ	Position Responsibilities: • receive and handle calls, emails, text messages or instant messages from customers. • Provide troubleshooting to clients who requires assistance with our services • Schedule different types of appointments for clients, depending on their needs • Assist clients over the phone with requests such as appointment information, rescheduling an existing appointment, FAQs about our services, etc.
ትምህርቲ ደረጃ	Bachelor's
ተደላይይ ክእለት	Bachelor’s degree in Secretarial, Information Technology, Social Science, Management, or related areas with some experience preferred but not necessary Skills required: • Ability to listen carefully and effectively communicate with different types of clients • Ability to professionally handle complaints, even when working with unpleasant clients • Ability to demonstrate a friendly style and work effectively under pressure when needed • Strong inter-personal skills, ability to relate well to clients and company management • Fluency in English • Proficiency in the use of commonly used phone system, PC software, Email and Internet • Ability to maintain proper record of all interactions with customers on a call centre database.
ልምዲ ስራሕ	0-1 year
መተሓሳሰቢ	To apply please use the following link: https://international-water-management-institute.workable.com/j/520DBCFE4C#utm_source=unjobs&utm_medium=more_info