Sponsorship Administrator ኣብ Addis Ababa ብPlan International - Milkta Chereta Leading Tigray Tender Announcement Portal

Plan International
መፀውዒ መደብ	Sponsorship Administrator
ዝወፀሉ መዓልቲ	2020-05-07 00:00:00
ዝዕፀወሉ መዓልቲ	2020-05-15
ቦታ	95
መደብ ምፍለይ ቁፅሪ
መሃያ
ብዓይነት ስራሕ	Full Time
ብስራሕ መደብ
ብኣገልግሎት ዘመን	Mid Career
ፆታ	Both
ብዝሒ	1
መብርሂ	Plan InternationalVacancy AnnouncementPosition: Sponsorship AdministratorTYPICAL RESPONSIBILITIES1. Communications Managementa. Monitor all the sponsorship communications and ensuring an environment of open communication.b. Ensure that communication and production quality standards are being met and report any discrepancy and highlight areas for improvement to the Sponsorship Manager.c. Ensure that all queries and requested information are dealt with promptly, courteously, professionally and in sufficient details so that follow-ups and repeat queries minimized.d. Attend to requests from National Offices (NOs) in a prompt and courteously, by investigating with Program Areas (PAs) before responding to the queries and also give interim responses where necessarye. Coordinate and monitor the roll out and participate in the development of new sponsorship communications systems in all the PAs of while ensuring effective participation of children. 2. Corporate sponsorshipa. Keep track of due dates for the communications to and from the PAs. b. Proof reading and ensuring that sponsors communications meet the required quality standards.c. Contribute to the development of caseload Plan and the local enrolment criteria.d. Coordinate the sponsorship activities for the country to ensuring that sponsorship process is efficient while supporting PAs attainment of 100% sponsorship production.e. Ensure updates/corporate deadlines in the sponsorship systems are met and timely feedback on corporate system requirements given to PAs. 3. Quality management controla. Improve monitoring of PA efficient compliance with sponsorship guidelines by implementing the quality sponsorship guidelines.b. Scrutinize and review all outgoing mails from the PAs to NOs and ensure that quality and quantity standards are being met.c. Quality check of all communications to ensure that they meet the required standards sampling each batch.d. Employ continuation and improve on the program delivery techniques.e. Contribute to the design of effective planning and monitoring tools for the PA sponsorship department to assess the performance of sponsorship for measuring and analysing sponsorship data. 4. Monitoring and evaluationa. Communicate regularly with Sponsorship Staff to ensure clear understanding of procedures, processes of the child data system.b. Ensure PA proper documentation of both active and cancelled Sponsor Children (SCs) and National Office Inquiry (NOIs) files are updated.c. Ensure PAs keeps a good tracking systems of all NOIs received and responses sent.d. Give support to PAs in communications management to ensure optimum utilization.e. Ensure PAs clear documentation and tracking of Plan sponsorship commitments.f. Identify performance gaps and recommend capacity building interventions for performance maximization through quarterly support visits to PAs to cross check information on file and Child data system. ACCOUNTABILITIES• Ensure all sponsorship processes and communications meet quality standards (meeting of child sponsorship communications commitments 6-10).• Ensure SC and families actively engaged in production of sponsorship communication items• Inform sponsorship manager about sponsorship issues timely for decision making and support.• Ensure the quality and timely submission of sponsorship communications through effective training and coaching to related persons and partnerships • Ensure effective technical supports on corporate sponsorship system through close coordination with ICT department/unit• Ensure Less number of NOI regarding quality of sponsorship communication • Zero or very few backlogs on the business process• Give advice, technical support and supervision at field level• Ensure that Plan International’s global policies for Child Protection (CPP) and Gender Equality and Inclusion (GEI) are fully embedded in accordance with the principles and requirements of the policy including relevant Implementation Standards and Guidelines as applicable to their area of responsibility. This includes, but is not limited to, ensuring staff and associates are aware of and understand their responsibilities under these policies and Plan International’s Code of Conduct (CoC), their relevance to their area of work, and that concerns are reported and managed in accordance with the appropriate procedures.
ትምህርቲ ደረጃ	Bachelor's
ተደላይይ ክእለት	TECHNICAL EXPERTISE, SKILLS AND KNOWLEDGE • Bachelor’s degree in Social work/Management/Development Studies or vocational training/ technical qualification plus 3-5 yrs with relevant experience any or other related field from recognized higher educational institution • 5 - 7 years’ experience in sponsorship work an added advantage • Demonstrated record of excellence in communications management support • Experience in training and facilitation of child sponsorship, child protection and participation is an added advantage. • Experience in NGO sector; working with children and communities; and managing child-related programs and projects would be an advantage.
ልምዲ ስራሕ	3-5 years
መተሓሳሰቢ	• To apply please use the following link:https://jobs.plan-international.org/job/Addis-Ababa-Sponsorship-Administrator-AA/600736401/• The closing date for the application is May 15, 2020. This position is only open to Ethiopian Nationals, who must be eligible to live and work in Ethiopia.Please note that: • Applications and CVs written in English will be accepted and• Shortlisted candidates will be contacted.• Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.• More information about Plan International can be found on http:// plan-international.org