| ATN Technology PLC | |
|---|---|
| Position | Call Center Operator |
| Posted Date | 2018-08-30 00:00:00 |
| Closing Date | 2018-09-05 |
| location | 95 |
| Jobs Identification Number | |
| Salary | |
| By Work Category | Full Time |
| By Job Category | |
| By Career Level | Mid Career |
| Sex | Both |
| Quantity | 1 |
| Description | Position Responsibilities: • receive and handle calls, emails, text messages or instant messages from customers. • Provide troubleshooting to clients who requires assistance with our services • Schedule different types of appointments for clients, depending on their needs • Assist clients over the phone with requests such as appointment information, rescheduling an existing appointment, FAQs about our services, etc. |
| Educational Requirements | Bachelor's |
| Desired Skills | Bachelor’s degree in Secretarial, Information Technology, Social Science, Management, or related areas with some experience preferred but not necessary Skills required: • Ability to listen carefully and effectively communicate with different types of clients • Ability to professionally handle complaints, even when working with unpleasant clients • Ability to demonstrate a friendly style and work effectively under pressure when needed • Strong inter-personal skills, ability to relate well to clients and company management • Fluency in English • Proficiency in the use of commonly used phone system, PC software, Email and Internet • Ability to maintain proper record of all interactions with customers on a call centre database. |
| Experience Requirements | 0-1 year |
| How to apply | To apply please use the following link: https://international-water-management-institute.workable.com/j/520DBCFE4C#utm_source=unjobs&utm_medium=more_info |
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