Reception & Call Center Officer (16) at Addis Ababa by Addis Finder Trading PLC

Addis Finder Trading PLC
Position	Reception & Call Center Officer (16)
Posted Date	2020-09-18 00:00:00
Closing Date	2020-09-26
location	95
Jobs Identification Number
Salary
By Work Category	Full Time
By Job Category
By Career Level	Mid Career
Sex	Both
Quantity	1
Description	Addis Finder Trading PLCVacancy AnnouncementPosition: Reception & Call Center OfficerOverall Responsibilities• Communicating with customers through various Channels using voice or text Messages and Responding promptly to customer inquiries.• Welcoming customers and Maintaining a positive, empathetic and professional attitude toward customers at all times• Answering phones in a professional manner, and routing calls as necessary.• Scheduling Appointments, and remind Customers up on the schedule• Understanding customer needs, acknowledging and resolving customer complaints.• Keeping records of customer interactions, appointments, transactions, comments and complaints• Required No: 16• Place of Work: Different site including Head office• Salary: Very attractive Negotiation• For detail Job Description please see our website; addishomefinder.com/jobs• Job Location: Head office; Near to Bole Medhanialem; Medhanialem Mall 5th floorTel: 0922 44 44 44 / 0940 44 44 44
Educational Requirements	Bachelor's
Desired Skills	Job Requirement: • BA in Sales and Marketing/ Customer service, Journalism, public relation or any field of study who has interest to take the responsibility • One-year experience
Experience Requirements	1-3 years
How to apply	• Interested applicants can submit CV with non-returnable copy of education and work experience credentials to Human Resources department per person or mail to HR@addishomefinder.com / jobs@addishomefinder.com and application deadline is 10 working days from the date of this vacancy announcement.