Senior Customer Service Officer – Cash I at Kebri Dahar & Gode by Dashen Bank

Dashen Bank
Position	Senior Customer Service Officer – Cash I
Posted Date	2020-01-27 00:00:00
Closing Date	2020-02-04
location	507
Jobs Identification Number
Salary
By Work Category	Full Time
By Job Category
By Career Level	Mid Career
Sex	Both
Quantity	1
Description	Dashen BankVacancy AnnouncementPosition: Senior Customer Service Officer - Cash IJob Summary:• The Senior Customer Service Officer Cash/ Accounts will provide front office customer service support at the branch. S/he will handle account management transactions, respond to customer enquiries, handle cash and non-cash transactions and all customer requests at the branch.- Place of Work: Dashen Bank Kebri Dahar Branch & Dashen Bank Gode Branch- Place of Registration at Dire Dawa District Office Dire Dawa city
Educational Requirements	Bachelor's
Desired Skills	• Qualification: Bachelor Degree in a business related field e.g. Accounting, Management, Economics, Business Administration • Experience: At least four (4) years of banking experience Required Competencies • Understand the basic mechanisms of general financial products and services. • Good knowledge of Bank’s accounting and procedures. • Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests. • Excellent command of Microsoft Excel and good command of Microsoft Visio.
Experience Requirements	3-5 years
How to apply	• Interested applicants fulfilling the above requirements are invited to submit in person their application letter, curriculum vitae and copies of non returnable supporting credentials along with the original documents for verification to the District Office, as cited above until February 04, 2020.