Customer Development Assistant

Repi-Wilmar
Description
On behalf of our clients, Repi-Wilmar, we are looking for a dynamic & enthusiastic Customer Development Assistant candidate.About the company Follow the link below to learn about the company https://repisc.com/ Job Title: Customer Development Assistant Location: Addis Ababa Career Level: Junior Level (2 to 3 years’ experience)Employment Type: Full time ROLE AND RESPONSIBILITIES ? Planning• Build the joint business plan with accounts• Build and accurately forecast and achieve the account (s) results and plan growth drivers accordingly• Plan for turnover, Market Share, and Profit of Customers• Build the action plan to implement the channel strategy and ensure that execution at a store level• Act as the expert of the account (s) to feed a retailer-centric account planning process which will ensure alignment in business plans • Implements 4P's (product, placement, promotion, and pricing) business tactics that align with brand strategies and meet customer needs• Ensure the timely and successful delivery of our solutions according to customer needs and objectives• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis• Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships? Collaboration • Collaborating with Customers to accelerate category growth (volume & value)• Contribute to the commercial vision by sharing account perspective, risks, and opportunities• Liaise between the customer and internal teams• Developing and leveraging relationships with key influencer and decision-makers in assigned stores, markets, and regions• Execute sales calls with customers on behalf of clients within the designated accounts• Monitor customer sales, pricing, rebates, and deductions on behalf of the client• Build, maintain, and create strong customer relationships with new and existing clients• Work with the sales and marketing team members dedicated to the same client account to ensure open communication and that you are meeting client needs? Reporting • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders• Plan and present reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training• complete accurate and timely paperwork, reports, recaps, itineraries, timesheets, expense reports, etc? Personal Qualities• Strategic thinking, holistic view• Results driven, excelling performance hunger and ambitions• Strong negotiations skills. • Skillful managing data, transforming insights into action, and making things happen• Proven listening skills, humble personality? Personal characters • Prospecting Skills• Teamwork• Planning• Build Relationships• People Skills• Initiative• Emphasize Excellence• Manage Multiple Projects• Attention to DetailHow to ApplyIf you are up to the challenge, possess the necessary qualification and experience; please send your CV and application letter quoting the job title on the email subject (Customer Development Assistant) to info@ethiocv.com before 18th September 2020.Kindly indicate current/last salary on your CV/email
Educational Requirements
Bachelor's
Desired Skills
Job Requirement / Qualification
• Bachelor's degree in Business, Marketing,
• 2-3 years of professional experience in inside sales, sales, or sales support, including experience in the FMCG industry
• Proven account management or other relevant experience
• Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C-level
• Experience in delivering client-focused solutions based on customer needs
• Proven ability to manage multiple projects at a time while paying strict attention to detail
• Excellent negotiation and problem-solving skills required
• Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers
• Excellent customer service orientation
Experience Requirements
1-3 years
How to apply
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